Privacy Policy

At Khabro Electronics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Shipping & Billing Address
• Payment Information (processed securely through payment providers)
• Account Login Information

Order Information

• Products Purchased
• Order History
• Delivery Information
• Warranty Information (where applicable)

Technical Information

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support.
• Manage warranties and after-sales services.
• Send order confirmations and delivery updates.
• Improve our products and services.
• Personalize your shopping experience.
• Prevent fraud and unauthorized activities.
• Comply with legal obligations.
• Send promotional offers and updates (only where permitted).

3. Cookies

Our website uses cookies to improve functionality and user experience. Cookies help us remember your preferences, maintain your shopping cart, analyze website traffic, and improve website performance.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Payment Security

Khabro Electronics does not store your complete debit or credit card information on our servers. Payments are processed through secure and trusted payment gateways using industry-standard encryption technologies.

5. Information Sharing

We respect your privacy and do not sell your personal information.

We may share limited information only with:

• Delivery and courier partners for shipping orders.
• Payment service providers for payment processing.
• IT service providers supporting our website.
• Government authorities when required by applicable law.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no online system can guarantee complete security.

7. Your Rights

You may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your account where legally permitted.
• Update your profile information.
• Unsubscribe from promotional communications at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Product Information

Khabro Electronics offers a wide range of electronic products, including but not limited to:

• Air Conditioners
• Refrigerators
• LED & Smart TVs
• Washing Machines
• Microwave Ovens
• Kitchen Appliances
• Home Appliances
• Small Electronics
• Accessories and related products

Product availability and specifications may change without prior notice.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be published on this page along with the revised Effective Date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact Khabro Electronics through our official customer support channels available on our website.

Thank you for trusting Khabro Electronics. We are committed to providing a safe, secure, and reliable shopping experience for all our customers.